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Frequently Asked Questions




What payment options are offered?

We will provide a good-faith estimate of the cost of our services before pet treatment, however, unforeseen circumstances may arise that influence your final bill. A deposit toward the cost of services is required in all emergency cases, and in many instances, a deposit is required for surgeries and other procedures.
Payment in full is expected at the time services are provided or upon discharge of your pet; we accept payment by cash, check, Visa, MasterCard, Discover, all major pet insurances, Wells Fargo Health Advantage Credit Card and CareCredit.

Payment Options

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What are my financial obligations for a visit to SportsVet?

You are financially responsible for the initial exam fee and any diagnostics or treatment that you consent to for your pet’s treatment. This payment is due at the time of service. For further hospitalization, diagnostics, or surgery, a deposit is required up front with payment in full due when your pet is discharged.


What fees are associated with bringing my pet in on an emergency?

A deposit payment is required for all emergency examinations. Once the staff and doctors examine your pet, an estimate for treatment will be given to you to determine a treatment plan. For further hospitalization, diagnostics or surgery, a deposit is required up front, with payment in full due when your pet is discharged. We will discuss with your veterinarian the possibility of transferring the care of your pet back to your regular veterinarian. Together with your veterinarian, we will make the best medical decision for the continued care of your pet.


Will I be provided with an estimate of costs?

Yes, we provide and discuss our written estimate with all clients before they leave our facility. We require a deposit based on our estimate prior to any further treatment.



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General Practice Hours

We're open 24/7 for emergency care. The following hours are for scheduling general appointments:

Monday:

7:00 am-6:00 pm

Tuesday:

7:00 am-6:00 pm

Wednesday:

7:00 am-6:00 pm

Thursday:

7:00 am-6:00 pm

Friday:

7:00 am-6:00 pm

Saturday:

8:00 am-12:00 pm

Sunday:

Closed

Testimonials

Feedback from our clients

  • "SportsVet Animal Medical Center was the best vet I have ever had. I live in Minneapolis now and not only are all of the vets very expensive, they do not really seem to care in the same way Dr. Jacobs did."
  • "Dr. Jacobs and his staff are AMAZING. Every time I called, which was often (multiple times a week), they were happy to speak with me. They even sent me video of her during her underwater treadmill therapy. 4.5 years later, while some of her other joints struggle, her knee is perfect."
  • "Dixie had her TPLO surgery on Jan. 10th and went for her first water therapy yesterday. She is doing great. Getting stronger and using her leg more everyday. Everyone at SportsVet is soooo supportive and caring. Thank you again so much!!!!"
  • "I’ve never seen a vet be so caring and compassionate to not only the animals, but the animals owners as well. We think so highly of Dr. Jacobs and his staff that we travel and hour and a half for all our vet needs."